Liezl Croft is an utterly lovely wedding and family portrait photographer. A force of South African fabulousness, creative, warm, friendly and with an eye for fun she asked us to create a brand refresh and blogsite that would reflect where her business is today as well as (of course) attracting and retaining lots of new clients.

And whilst we’ve been working with her on her printed literature now for several years, I was delighted when she asked us to give her blog a brandover. Having set up her business less than two years ago, Liezl had previously created her websites herself and felt that her business was at a level where she was ready to step things up a gear.

As well as being a cracking lifestyle photographer, Liezl is also very crafty and I think you’ll see that come through in the look and feel of the site.

We’ve worked on creating direct mail for Liezl in the past (which we won a design award last year for) but this project gave us the chance to really flex our creative muscles! We designed to create Liezl a WordPress based blogsite – a website and blog rolled into one which would give her the chance to showcase her photography without being too onerous to manage.

We put together a colour palette that created an aspirational feel, whilst plenty of texture and elements like the bunting creates a sensory quality and follows on from the work we did previously on the mailers. We all love the icons that Chloe created for each category, and the beautiful pattern that sets off the blog. I’d always known that Liezl’s work was beautiful, but what I hadn’t appreciated was the enormous difference the right surroundings make to her images.

If you take a look at the difference between the old blog and the new, I think you’ll agree they’re night and day apart.

Liezl’s old blog

I don’t want to embarrass anyone by going into this too heavily, let’s just say that the design of the blog had a long way to catch up with the quality of Liezl’s work…

And the new blogsite

Liezl has been so much fun to work with on this project and we wish her lots of luck with the new site and branding. It’s too early to measure the financial success of the blog – it’s been live for less than a month, but visits have doubled and the feedback to Liezl’s Facebook and Twitter page was overwhelming! Do hope on over and take a look (and do leave her a comment too, it’s so lovely to receive feedback when you’re writing your heart out and you know how lonely it can be when you’re first blogging)… You’ll find Liezl’s website and blog at www.liezlcroft.com

I’m often asked where we find our inspiration for our own brand and the brands we work on. The people that ask have clearly never seen our creative boardroom! At the heart of the room is a bright (flourish) green painted sideboard packed with magazines, catalogues and direct mail to inspire us.

We are also adept at using online resources: Pinterest, google images, design blogs and work from other agencies.

As well as using these resources for a bit of focused and structured inspiration, it’s also about having our eyes open at all times, because you literally never know where inspiration will strike. Packaging in a supermarket or department store, an old property, travel abroad or something as simple as the colours in nature. All of these elements have the power to inspire, it’s just about how you interpret them.

So how can you find inspiration for your own brand?

Start with your home. Most (not all) of the small business owners we work with run a business that taps into their passions; a business that is in some way a reflection of them.

If that’s the case for you, root through your wardrobe, your favourite items in your kitchen or the things that influence you in interior design. Is there a common theme?

Look at the magazines you have in your home and start to dissect them. What do you love about them? Is there anything that you can take inspiration from? Layout, treatments, typography etc.

Visit exhibitions and take inspiration from how other businesses brand themselves. Start to build up a mood board to help you articulate what you’re after.

Once you have a scrapbook or mood board of how you’d like everything to look and feel, you’re in a great position to talk to a branding company or graphic designer and they will be able to interpret this into something unique and very special

Images: All sourced via Pinterest

Sunny day, clear skies and fire in my belly. What’s not to be optimistic about?

What plans do you have for your business this year?

What would you be doing if nothing was standing in your way?

It’s something to think about isn’t it?

Image Credits: The Best is Yet to Come print Etsy, Kate Spade flats via Style Me Pretty, Neon Notebook, Vee, Sour Cherry Soup via Luxe Finds, Sparkly Clothes via The Collectione, Neon Flowers Sania Pell, Sparkle Quote ZsaZsa Bellagio, Ocean Quote, 

With less than two weeks to go until the launch of the fabulous online Branding Masterclass the team in the studio are working incredibly hard dotting the i’s and crossing the t’s on the brand identity and blogsite. You can see the brand elements below.

You’re going to see a bit of a nip tuck to the Flourish brand identity over the next couple of months as we prepare for a very exciting extension and refocus on our own brand. I’ll be sharing more about the story behind that soon, but in the meantime, this gives you a flavour for where we’re headed. The Branding Masterclass needs to reflect and work with our brand, but it’s also a brand in it’s own right, with it’s own attributes and characteristics, so we needed to keep it all similar but not the same.

The colour palette focuses on creativity, communication, logic and clarity. The graph paper gives a nod to work (yes, it will be a lot of fun, but I will be working them hard too!) and the icons give direction around the site.

The class will be held online via a password protected blogsite, so we needed to create a clean and easy to navigate design that  inspired the participants to focus, reflect and take action. Here are a couple of screengrabs:

The login page

We wanted to keep this simple – it’s about getting people to do what you want – login or register for details of the next class. For the people that aren’t registered, obviously this is all they’ll see…

And the class pages themselves

I was in two minds about whether to show you this, but it just looks so beautiful that I couldn’t resist! I am desperate to overhaul the Full Bloom blog design now (yes, I know again but there is so much I’d like to change…). There are still a couple of changes to make but what I hope you can see is how light, airy and neat everything feels. The perfect setting to the inspirational and powerful nature of the content

Registration for the masterclass will close at midnight on Sunday 5th February so if you’d like to get involved, then don’t forget to book – go on, do it now, while you remember… Full details on the website.

I love this quote, don’t you?

‘Life isn’t about waiting for the storm to pass it is about learning to dance in the rain’

I love it because it continues to remind me that whatever is going on beyond our control, we have the capacity to be able to choose our own destiny. None of us can stop the ugly economic times we’ve been facing for the past four years, and are likely to continue to face this year, but we can choose how we respond to it. There is literally nothing to be gained from hiding under your proverbial umbrella, waiting for this to all go away, because it’s not about to any time soon. Instead we need to dig deep and make the most of the opportunity.

And yes, I really do think there is an opportunity to be had here. When times are tough, many businesses batten down the hatches and stop marketing. It’s counter intuitive but we do it because we think it’s safe. And yet what happens is quite the reverse. We stop communicating with our customers and so they forget about us and go elsewhere. We start the nasty cycle of cutting prices. And our business retracts.

By contrast, if you continue to market your business when others are holding back, your message is amplified, your business will grow and you can use these tough times to propel your business ahead. I know which route I’d rather take!

To continue to grow you need to invest in your business. And that takes balls I know, but that’s why we’re in business isn’t it? Because somewhere, locked away in the deepest recesses of our soul, we have balls.

So come on, let’s get inspired, think big, get out there and make the most of the opportunity. And let’s focus on dancing in the rain rather than waiting for the storm to pass.

Image:  ’Learning To Dance In The Rain’ Print by Hello Monkey, NotOnTheHighStreet

Over the last couple of weeks I’ve shared with you some of the brands that I love, and the reasons why. We’ve also looked at some of the learnings you can take into your own business and I hope that I’ve started to inspire you about how you can make your brand more engaging, more fun and perhaps more sticky.

But how do you make those lessons your own? Aside from the legalities of copying someone you admire, it just doesn’t make good business sense. Branding is all about differentiating yourself from your competitors, making yourself irresistible to your ideal clients and communicating in a way that makes people ache to work with you.

There’s a concept in design that no idea is ever new, that we’re constantly taking inspiration from what has gone before and building on it to create something fresh and new.

I think there’s a lot of truth in that.

Great design doesn’t just happen. Inspiration is all around us, and being good at what we do is about opening our eyes to what’s out there and creating a mental scrapbook of ideas, ready to call upon when the time is right.

The skill, for me, is in being able to make the appropriate links to inspiration and creating something that is inspired by, rather than slavishly copying, one or a multiple of trends. I often see ideas that are ‘inspired by’ something that just doesn’t fit with the company’s brand. And you know what? It doesn’t work, it feels awkward. Wrong somehow.

If you’re opening your eyes up to your branding then you need to take your inspiration from much of what’s around you. But then you need to put your own twist on it. If you don’t, it won’t be authentic. I was watching a video for Creative Live which Jasmine Star was presenting and she said something really powerful:

(I’m paraphrasing here)

“I’ve shown you how I did me. Now you need to work out how to do you.”

You can see the full video here.

And that for me is the essence of a great brand. Don’t put illustrations on your website because you like ours and you want a piece of it. Don’t wear (as Jasmine puts it) flare white jeans because she does. Don’t use that font because you’ve seen someone else using it and it seems to be working for them. Put your own spin on it, work out how you’re going to do you.

And so as you look through websites and cuttings of the brands that inspire you, look at what they do, what appeals to you and ask yourself why it works. But most importantly, ask yourself what your take is going to be.

You have to put your spin on things, and be able to walk away from an idea that you love because it doesn’t work for your brand.

So embrace the inspiration, keep your mind open to ideas, but know when to say no as much as yes.

Zoe Grant, me and Katie Levett

On Monday I did something I’ve been meaning to do for *years*. I headed up to Top Drawer for a spot of inspiration, research and to catch up with some old and new friends. To be honest I didn’t really know what to expect, but having enviously listened to various people talking about the sheer range of companies there I decided to bite the bullet and go.

I spent most of the day reminding myself that I was resolutely NOT opening a shop and that I must not get carried away but the lovely goods on offer. But it was hard! There were some really inspirational, creative companies there and I know that if I ever find that eighth day in my week I am so going to open a lovely online gift shop… But I digress.

It was lovely to see some of our clients doing so well, including the fabulous What Katie Did Next who looked just on fire after an incredibly successful first day! It was also lovely to meet Gabrielle Treanor of the Green Gables in the flesh and meet people I’d spoken to on twitter like the lovely Snapdragon Jane, Dots and Spots and Cutture. All of whom had fabulous stands and were so nice!

I was also really excited to finally meet the lovely Zoe Grant, who I’ve been chatting to on twitter for years, but never actually met. Zoe is a freelance writer as well as a mum to five (!!!) so it was great to finally put a name to a face.

I’m a firm believer that inspiration is everywhere, and it certainly wasn’t in short supply at Top Drawer. The colours were beautiful, everything was exquisitely designed and I came away with a head full of ideas.

And most excitingly… I met a publishing company who liked the sound of my new book and invited me to contact the editor directly! How exciting is that?!

ps. As requested, the image of the beauty lab selection was designed by and for Trend Bible. You can find out more about them here.

Shameless plug alert! We have some wonderful business owners signed up to join me on 6th Feb for the Branding Masterclass but as the Early Bird Offer ends on Sunday I thought I’d give you a quick reminder of the reasons you need to book your place if you haven’t already:

1. Staying ahead of the game. You can never, ever say that your brand is “done”: markets move on, competitors spring up out of nowhere, your skills grow and develop and customer needs change. You need to be able to respond to that quickly and I’ll show you how in Week One.
2. Developing your brand identity to keep it fresh and inspiring. Whether you have a lovely logo and website or not, you’ll gain oodles of value from our forays into colour psychology and the mood board session in Week Two.
3. To ensure you get maximum bang out of this year’s marketing buck. This year is going to be tough, no doubt about it, but that doesn’t mean you need to slink back into the undergrowth and wait until it all passes. Get yourself out there and take advantage of the fact your competitors are shrinking away! We’ll create a powerful marketing plan in Week Three.
4. Because I’ll help you blow your clients away with every communication. We’ll map out your customer journey from the first enquiry to the last invoice and make sure you create a wow at every stage. You’ll love it!
5. Ratcheting up the effectiveness of your website. Because unless you have created your website in the last six months and you know there is nothing you can do to improve it you’ll get loads of value out of the website planning/ overhaul sessions in Week Four.
6. Reconnecting with your business and inspiring you to really get out there and make the most of this year. So it’s going to be tough? Well then let’s get focused and get ready to flourish! We’ll give you a number of exercises over the course of the four weeks to help reignite your passion for your business (even if you don’t think it’s waned), re inspire you and build your confidence.
7. It will help your business thrive this year. Not just grow, not just get your name out there. But really thrive. I’ll help you identify how to attract more of the profitable clients, communicate with flair and passion and inspire people to want to work with you.

A masterclass to inspire, motivate and reconnect you with your business

What I thought I would do is take the time to comment on how their blackouts are not really blackouts. And all because of Search Engine Optimisation.

I’m going to take WordPress.org and Wikipedia as an example for my post (as they are, to me, the main websites staging this blackout). If you load any page on their sites today you will be confronted by the following pages:

However, on further inspection, these blackout ‘faces’ to these websites are simply masking the content sitting behind them. These websites will load all of the normal content that they should show and then force a full screen display over the top.

With a few bits of in-browser Javascript* you are able to view the full content behind the page as it should be.

So why haven’t they replaced their entire websites to actually ‘black out’?

Being some of the biggest websites on the internet they achieve results through strong search engine rankings. Their sites are rich in content and Google (and others) will check them regularly for any updates in content and update their records of that website accordingly. When a Search Engine wants to look at a website it requests a copy of the ‘source’ of a page just like your browser does. Your browser would then convert this ‘source’ or ‘code’ into a nicely styled version for you to view with pleasure. Search Engines don’t have this same wish for aesthetics and will happily read through the code they’re given to understand what that website is about.

What this is in effect doing is keeping all of the content there to keep their search engines happy but then masking each page using those styles I was talking about to hide the useful content from the user audience. This is instead of supplying user and search engine with just the content and styles for these black out messages.

Now if these websites just supplied the content for the  black out messages then when Google does its check today it will decide that every page on their site now reads on the lines of “WordPress.org protests the protect IP act”. Suddenly you will see every page drop out of its place in the rankings. I guess this is a risk that both websites could not take.

Admittedly for these large websites it wouldn’t take them long to be re-ranked once their normal website content comes back online. And with the number of users that will surf directly to wikipedia.org or wordpress.org without going through a search engine they should still see their traffic rise once again. However this is all theoretical and should happen but will not necessarily happen.

Does this make their stand of less value?

Some could say it does and some could say it doesn’t. Unless you work with websites for a living none of this may be at all obvious to you at all and it will be as though the websites are inaccessible to their normal content. However for me it does show that they’re not willing to take the search engine ranking hit to have a real black out. And taking that hit would potentially be great headlines in the fight against the SOPA and PIPA legislation. But their websites will be left at a huge disadvantage online.

So what do you think?

*Javascript is functionality code that runs within the user’s browser once it has loaded the content of a website. It is most commonly used for powering website slide shows and other pretty things.

**If you would like me to clarify anything in this post please leave a comment and I will do my best to help.

Unless you’ve been hiding under a rock, you probably can’t fail to have noticed the meteoric rise to fame of Jasmine Star, Californian photographer for “fabulous people”. Jasmine’s story is a great example of how talent matters, but not nearly as much as powerful marketing.

I’m always completely wowed by Jasmine’s website: high energy, high style and highly aspirational. I love Jasmine’s photography, but most of all, I love the brand she and her team have created for her business. They’ve worked incredibly hard to create something that feels effortlessly chic, glamorous and high end. And although the way she has chosen to market her business and her personal brand is a little marmite, you can’t deny that it has worked – with bells on.

Jasmine knows that standing out is key to creating a powerful brand. That blending in just doesn’t cut it. Her videos, magazine style blog and super glam website are super powerful. I do think it’s important to note that if she wasn’t a great photographer then her brand wouldn’t have longevity, she couldn’t back up what she promised and she wouldn’t still have a successful business. But what’s made a huge difference is that she has bags of self confidence and the ability to stand out.

And Jasmine does do a lot to promote herself as a celebrity which may not be right for you. But ask yourself: what inspiration can I take from Jasmine Star?

Lessons small businesses can learn from Jasmine Star

Be confident and believe in yourself it’s the starting point to getting that confidence from your clients

Create a brand that’s aspirational and you’ll attract the right sorts of clients who really value what you do and are prepared to pay a premium to get you

Use video – and I don’t mean staring into your webcam chatting (yes, I’ve tried that too – bad move!) – I mean use video to get people really excited about your business

Make it happen, don’t just wait for it to happen. Sitting about waiting to get “spotted” doesn’t guarantee success. Hard graft and powerful marketing seems to do the trick very well!

Be bold and stand out. Being brave takes courage, it means going against the grain and doing things that other players aren’t doing. How can you bring a piece of that into your business?